Guidelines for Groups
Audio guides are available for all visitors, including groups.
More information about audio guides
Groups can also book tours with one of the specialist building guides. Tours last for one hour and take in all the main state rooms on the ground floor. After the tour, groups make their own way through the upper floors and exit via the Pavilion shop.
Tour Fees
Guided tour for up to 35 persons………………………….…………………………………..£60.00
£40 per additional group
UK School Groups (max 35 children)........................................................................£40
Specialised Guiding & Special Offers for Groups
Tours are available in English, French, German, Spanish and other European languages on request. Tours can be specially tailored to suit the interests and needs of individual groups. Tactile tours for blind and partially sighted visitors, or signed tours for the hard of hearing can be arranged.
More information about specialised guiding
More information about special offers for groups
How to book
All group visits must be booked in advance. Groups without a booking may be refused entry. Please call Visitor Services on +44 (0)1273 292820 or email visitor.services@brighton-hove.gov.uk.
We will provide you with a confirmation of booking showing your timed entry slot(s) which should be passed on to the group leader. Queries must be raised with Visitor Services before arrival as the Royal Pavilion cashiers and security staff cannot enter into negotiations regarding bookings. Only guides employed by the Royal Pavilion are permitted to conduct tours within the building.
Early or late arrivals
We cannot guarantee to provide a guided/audio tour if your group arrives early or late. If you are delayed please contact Visitor Services.
Cancellations/Alterations
Please give at least two working days’ notice to cancel or amend your booking or the fee may be charged in full. If, due to unforeseen circumstances, the Royal Pavilion has to cancel a guided tour, the guiding fee will not be charged and the group can enter using the audio guides.
Group numbers and behaviour
No more than 40 visitors per audio visit and 35 per guided tour may enter the building at any one time. Groups exceeding these numbers will be divided into smaller groups and given timed entry slots as close together as possible. Group numbers should be as shown on the confirmation of booking. If numbers differ please contact Visitor Services two working days’ in advance or you will be charged for the original number of persons booked. If numbers are less than 20, the reduced group rate will not apply. Some specialist tours have a minimum capacity; groups falling below this will still need to pay for the minimum number of participants. Group leaders are responsible for the behaviour of the group and must remain with them at all times. Any groups posing a threat to the health, safety and enjoyment of other visitors will be asked to leave.
Free group leaders
Groups are entitled to a ratio of free group leader places as follows:
1 free for 10-20, 2 for 21-40, 3 for 41-60 and so forth.
UK school groups of children under the age of 11 are entitled to free group leaders as follows:
Years 1 and 2, 1 adult free for every 5 children
Years 3, 5 and 6, 1 adult free for every 8 children
Opening hours
April to September 9.30am– 5.45pm
(last group guided tour at 4.30pm, last group audio tour at 4.35pm)
October to March 10am–5.15pm
(last group guided tour at 4pm, last group audio tour at 4.05pm)
Our Contact Details
Tel: 01273 292820 (international 0044 – 1273 292820)
Fax: 01273 292821 (international 0044 – 1273 292821)
Email: visitor.services@brighton-hove.gov.uk
Postal address: Visitor Services, The Royal Pavilion, 4-5 Pavilion Buildings, Brighton, BN1 1EE
Guided tours are subject to availability. Terms & conditions apply.
Parking
Coaches may set down and pick up in Church Street at the north end of the Pavilion grounds. Coach parking is available on Madeira Drive on the seafront.
Facilities
The Queen Adelaide Tearoom, situated on the first floor of the Pavilion, provide light lunches, teas and refreshments. Open daily: October- March 10.30am – 4pm April - September 10am-5.00pm. Private rooms are also available for hire.
More information about the Queen Adelaide Tearoom
The ground floor only is accessible for wheelchair users. There are adapted toilet facilities on the ground floor.
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